Detailed Business Process Model Description : Maintain Customer Profile Description : 2.5 Search For Customer

2.5 Search For Customer
See Maintain Customer Profile Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CSR
Description:As a result of a customer request, the first step is to determine if a person exist or create new person. The CSR is responsible for fulfilling customer requests.

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