Detailed Business Process Model Description : Maintain Customer Profile Description : 3.0 Search For Customer

3.0 Search For Customer
See Maintain Customer Profile Page 3 on page 2-4 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: As a result of a customer request, the first step is to determine if a person exist or create new person. The CSR is responsible for fulfilling customer requests.

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